Copies of invoices or receipts from your supplier issued in the last 365 days. …include the following information for each ASIN with Used Sold as New complaints: The listings complaints are at the end of this email. These items did not accurately match the condition or description of the product mentioned in your products listings on the product detail page. We removed some of your listings because of buyer complaints about the items they ordered from you. Product condition problems, such as “used sold as new”.Invoice requests can be caused by buyers or brands filing inauthentic product complaints against you, but Amazon will also request invoices when there are: When does Amazon ask for supplier invoices? You can try Freshbooks for free for 30 days. Keep track of your business numbers with ease.Īccounting is important, especially when you’re selling in different countries.įreshbooks helps you track expenses, customize invoices, run reports, and everything else all from one place. Here’s how to make sure that your invoices pass the verification process. Genuine invoices can be rejected if they don’t meet Amazon’s standards. They’ll make phone calls, send emails, check websites and more. When Amazon receive your invoices, they don’t just take a quick look then file them away. They need to know it’s new, it’s safe, and you bought it from a legitimate supplier. Why is this happening? Amazon needs to protect the integrity of the marketplace, and prevent growing buyer fears of counterfeit products being sold on the site. Amazon will even ask for invoices before an item has made its first sale, if their algorithms decide that complaints are likely to come in the future. These invoice requests can be triggered by a whole range of complaints around quality, authenticity and condition. This post is by Chris McCabe, owner and founder of ecommerceChris, LLC, an Amazon seller account consultancy.Īmazon is asking sellers for invoices from their suppliers more often than ever.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |